Most computer problems can be fixed remotely in minutes. For your security, every remote session starts with a phone call to us — then we walk you through connecting, step by step.
Call 620-960-8711 and tell us what’s going on. If we miss you, leave a message and we’ll call right back.
Stay on the phone while we guide you through connecting your computer to our secure remote support tool. No guesswork.
You see your screen the whole time. We explain what we’re doing, and you can stop the session whenever you want.
When the work is finished, the session is closed. We can’t reconnect without you starting a new session with us.
Scammers love to pose as “tech support.” They call out of the blue, claim your computer is infected and push you to install remote access software so they can get in.
That’s why we do it the other way around: you call us at the number you know, we confirm who you are, and only then do we help you connect. If anyone calls claiming to be Ness City Computer Service and asks for remote access you didn’t request, hang up and call us at 620-960-8711.
Malware removal, browser hijacks and fake warning screens.
Outlook problems, mailbox setup, sync errors and sign-in issues.
Driver installs, scan-to-email and printers that suddenly stopped working.
Installs, stuck Windows updates and programs that won't open.
Cleanup, startup fixes and finding what's dragging things down.
Not sure how to do something? We'll show you on your own screen.
★★★★★ Real reviews from real neighbors across Kansas.
★★★★★
Royce & Christy W. · Google review
★★★★★
Charlotte R. · Google review
★★★★★
Linda K. · Google review
No. Call us first and we’ll walk you through exactly what to do. If you’re a managed IT client, we may already be able to connect as soon as you call.
Yes. The connection is encrypted, you can see everything we do, and you can end the session at any time. We only connect after you’ve called us.
Some hardware problems need hands-on work. We’ll tell you right away and either schedule a visit or have you bring the computer to our Ness City shop.
We’ll explain the cost before we start, so there are no surprises.
Remote support needs a working computer with an internet connection. If yours won’t start or get online, call us and we’ll figure out the next step together.
Call now and we’ll have you connected in a couple of minutes.
